jillicasino Privacy Policy

1. Introduction

jillicasino operates the online gaming platform at jillicasino.pro. As a player, you share personal information with us when you register, deposit funds, play games, or contact support. We take that responsibility seriously.

This Privacy Policy describes what personal data we collect from Philippine players, the lawful bases on which we process it, who we share it with, and the steps we take to keep it secure. It also explains the rights you have over your own data and how to exercise them.

This policy should be read alongside our Terms and Conditions. Both documents govern your use of jillicasino.

2. Data We Collect

We collect personal data in several ways — directly from you when you register or transact, automatically when you use the platform, and from third-party verification services during KYC checks.

Registration and Account Data

When you create a jillicasino account, we collect:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address and mobile number
• Username and encrypted password
• Philippine residential address

Identity Verification (KYC)

Before your first withdrawal is processed, you are required to complete KYC verification. This involves submitting:

• A valid Philippine government-issued ID (SSS, PhilHealth, Passport, Driver's Licence, UMID, or similar)
• A selfie or photo for identity confirmation
• Proof of ownership for your payment method (GCash, Maya, or bank account)

Transaction Data

We record all financial activity on your account, including deposit amounts and dates, withdrawal requests, game wagers, wins, and promotional bonuses applied. All transactions are in Philippine Peso (PHP).

Technical and Usage Data

When you access jillicasino — whether on desktop or the mobile app — we automatically collect device type, operating system, browser version, IP address, session duration, pages visited, and in-game activity. This data helps us maintain platform performance and detect unusual access patterns.

3. How We Use Your Data

jillicasino uses your personal data only for specific, legitimate purposes. The table below summarises the main uses and the legal basis for each:

We do not use your data for automated decision-making that produces significant legal effects without human review. Responsible gaming flags (such as deposit pattern alerts) are reviewed by a support team member before any action is taken on your account.

4. Data Sharing

jillicasino does not sell your personal data to third parties for marketing purposes. We share data only where necessary to operate the platform, comply with legal obligations, or protect the security of our users. The categories of third parties we work with are:

• KYC and identity verification providers — to confirm your identity and age before processing withdrawals. Data shared is limited to what is required to complete the check.
• Payment processors — GCash, Maya, and Philippine bank transfer partners receive only the account and transaction details needed to complete deposits and withdrawals.
• Game content providers — third-party studios that supply live casino tables, slot games, and fish shooting games receive a session token and anonymised player identifier. They do not receive your full personal details.
• Analytics and platform infrastructure providers — receive aggregated or pseudonymised technical data to support platform performance and security monitoring.
• Law enforcement and regulatory bodies — we will disclose personal data when required by Philippine law, court order, or a lawful request from a government authority.

All third-party service providers are required to handle your data in accordance with applicable data protection standards. We do not permit them to use your data for their own independent marketing purposes.

5. Cookies and Tracking Technologies

jillicasino uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players navigate the platform. Cookies are small text files stored on your browser or device.

Types of Cookies We Use

• Essential cookies — required for the platform to function. These handle login sessions, account authentication, and OTP verification flows. They cannot be disabled without breaking core functionality.
• Analytics cookies — help us understand which games are most popular, how long sessions last, and where players encounter issues. Data collected is aggregated and does not identify individual players by name.
• Preference cookies — remember your language, notification settings, and display preferences so you do not have to reconfigure them every session.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jillicasino, though some preference features may reset between visits.

6. Data Security

We apply industry-standard security measures to protect your personal data from unauthorised access, loss, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and jillicasino servers
• Encrypted storage of passwords — we do not store your password in plain text
• OTP (one-time password) authentication available for account login and withdrawal confirmation
• Access controls that restrict internal staff access to personal data on a need-to-know basis
• Regular security reviews of platform infrastructure and third-party integrations

While we take all reasonable steps to secure your data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential. If you suspect your account has been compromised, contact us at [email protected] immediately.

7. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period afterwards, in line with our legal and operational obligations. Specifically:

• Account and KYC records — retained for at least five years following account closure, to comply with anti-money laundering (AML) record-keeping requirements applicable in the Philippines.
• Transaction records — retained for at least five years from the date of each transaction.
• Support correspondence — retained for up to three years from the date of the last interaction.
• Technical and usage logs — typically retained for up to 12 months, after which they are aggregated or deleted.

Once the applicable retention period has passed and there is no ongoing legal obligation or dispute requiring the data, we securely delete or anonymise it.

8. Your Rights Over Your Data

As a Philippine resident, you have rights over your personal data. jillicasino respects these rights and will respond to verified requests within a reasonable timeframe. Your rights include:

• Right to access — you may request a copy of the personal data we hold about you.
• Right to correction — if any of your data is inaccurate or incomplete, you can request that we update it.
• Right to erasure — in certain circumstances, you may request that we delete your personal data. Note that retention obligations (such as AML record-keeping) may limit this right for specific data categories.
• Right to object — you may object to processing based on legitimate interest, including direct marketing communications.
• Right to withdraw consent — where processing is based on your consent (such as promotional emails), you may withdraw that consent at any time by updating your notification preferences in your account settings.
• Right to data portability — you may request your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact our team at [email protected] with your registered email address and a clear description of your request. We may need to verify your identity before processing the request.

9. Minors and Age Restriction

jillicasino is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21 years old. If we become aware that an account belongs to an underage player, it will be closed immediately and any data associated with that account will be handled in accordance with our retention obligations.

If you believe a minor has registered on the platform, please notify us at [email protected] so we can investigate promptly.

10. Changes to This Policy

jillicasino may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable data protection requirements. When we make material changes, the "Last updated" date at the top of this page will be revised.

We recommend reviewing this page periodically. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you have concerns about any changes, contact us before continuing to use the platform.

11. Contact Us

For any questions, concerns, or data rights requests related to this Privacy Policy, reach out to the jillicasino support team: